HOUSEKEEPER

We are looking for a profession housekeeper to attend to our facilities with integrity and attention to detail. Our housekeeper will create a clean and orderly environment for our guests and will play a critical role in maintaining and strengthening our reputation.

£11 per hour plus staff benefits

RESPONSIBILITIES & DUTIES

  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits, and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience
  • Change bed linen and make beds
  • Replace used towels
  • Sweep and mop floors
  • Vacuum carpets
  • Dust furniture
  • Clean public areas, like corridors
  • Report any technical issues and maintenance needs
  • Address guests’ queries (e.g. on additional services)
  • Ensure all assigned rooms are clean and tidy by the end of the shift
  • Follow hotel security guidelines
  • Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices

REQUIREMENTS & SKILLS

  • Experience as a housekeeper
  • Ability to work with little supervision and maintain a high level of performance
  • Customer-oriented and friendly
  • Prioritization and time management skills
  • Experience with industrial cleaning equipment and products
  • Flexibility to work in shifts
  • Excellent organization skills
  • Ability to follow instructions
  • Working quickly without compromising quality
  • Good physical health and stamina

REWARDS & BENEFITS

  • We are a Real Scottish Living Wage employer offering £11 per hour for this role
  • Opportunity to live and work in an area of outstanding beauty
  • Friendly and supportive team environment
  • Great rates of pay with salaried full-time, permanent opportunities also available
  • You can also earn up to £3k per annum in gratuities which we pay out monthly
  • Refer a friend incentive – for every new employee that you refer, and that works for 4 months or more, we will pay you £500!
  • We strive to nurture and develop our people so you will receive an ongoing training programme and we will work closely with you on your Personal Development Plan
  • Opportunities to train across different departments and gain recognised qualifications
  • Our Starfish Rewards & Recognition programme celebrates all the wonderful little things we do each day that make a big difference to our lovely guests and each other
  • Delicious free staff meals when you are working on shift. We offer healthy options but some nice treats too!
  • You will get an additional day off to celebrate your birthday, we are big on celebrating YOU!
  • Accommodation is provided both on and off site
  • Two days off a week – if coming with a partner or friend then we’ll do all we can to match rotas, etc.
  • We offer a shared gym membership for our local leisure centre
  • You can take advantage of the cycle to work scheme and receive up to 42% off a new bike and accessories
  • If you wear glasses we will support with a contribution towards a new pair of specs
  • All team members have access to an Employee Assistance Programme for confidential support and advice for you and your family
  • Free boat trip to enjoy and familiarise yourself with our amazing surroundings
  • Seasonal staff parties and local social events
  • ‘Family dinners’ where we come together as a team to relax and enjoy good company and great food
  • ‘All About Us’ Afternoons – getting together to share an ice cream or pizza and a good old blether!

EXTRA BENEFITS WHEN YOU LIVE IN STAFF ACCOMODATION

We are delighted to be able to offer free staff accommodation both off and on-site. We have live-in accommodation available, suited to individuals or couples.

In addition you will also receive:

  •  TV and Wi-Fi
  • Welcome pack including new bedding and everything to get you started
  • Fortnightly click and collect grocery shop
  • Travel allowance to get you here and for one visit home per season (UK only)
  • Discounted staff meals when not on shift
  • One guest to stay per season in your accommodation

BE OUR GUEST, AND BRING YOUR FRIENDS AND FAMILY TOO!

✓ 50% discount off bed & breakfast during the months of October to March (inclusive)

✓ 50% discount in our restaurants all year round

✓ 30% discount in our bars all year round